FAQ:

Frequently Asked Questions (FAQ)

Welcome to Star Kids Boutique LLC!

Thank you for shopping with us! We specialize in trendy, comfortable, and affordable clothing and accessories for children from newborn through size 16. Below are answers to our most commonly asked questions.

What sizes do you carry?

We carry children's sizes from:

Newborn (NB)
0-3 Months
3-6 Months
6-12 Months
12-18 Months
18-24 Months
2T – 5T
Youth Sizes 6 – 16

Size availability varies by style. Please refer to the sizing chart provided on each product page for the most accurate fit.

How do I know what size to order?

Each product includes a sizing guide to help you choose the best fit. If your child is between sizes, we generally recommend sizing up to allow room for growth.

If you need additional assistance, please contact us before placing your order.

How long does shipping take?

Orders are typically processed within 1-3 business days.

Estimated shipping times:

Standard Shipping: 3-7 business days
Expedited Shipping: 1-3 business days (if available)

Shipping times may vary during holidays, sales, or peak shopping seasons.

Do you offer local pickup?

If local pickup is available in your area, this option will appear during checkout. You will receive an email notification when your order is ready for pickup.

What is your return policy?

We want you to love your purchase!

Returns are accepted within 14 days of delivery for store credit or exchange.

Items must be:

Unworn
Unwashed
Free of stains, odors, and damage
Have original tags attached

Items marked as sale, clearance, seasonal, personalized, or custom-made are final sale and cannot be returned.

What if I receive a damaged or incorrect item?

We sincerely apologize for the inconvenience.

Please contact us within 3 days of receiving your order with:

Your order number
Photos of the item
A brief description of the issue

We will work quickly to resolve the problem.

Can I cancel or change my order?

Because we process orders quickly, cancellations or changes must be requested within 12 hours of placing your order.

While we cannot guarantee modifications after an order is placed, we will do our best to accommodate your request.

Do you restock sold-out items?

Some items may be restocked based on demand, while others are limited releases and may not return.

How should I care for my items?

For best results:

Machine wash cold
Wash with similar colors
Tumble dry low or hang dry
Avoid bleach

Specific care instructions can be found on garment tags.

Do you offer gift cards?

Yes! Gift cards are available and make the perfect gift for birthdays, baby showers, holidays, and special occasions.

Gift cards are delivered electronically and never expire.

Do you offer discounts or promotions?

Yes! We frequently offer:

New arrival promotions
Holiday sales
Seasonal clearance events
Exclusive subscriber discounts

Join our email list to be the first to know about special offers.

How can I contact customer service?

We're happy to help!

Email: Starkidsowner@gmail.com
Website: www.starkidsboutique.com
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM

We strive to respond to all inquiries within 24-48 business hours.

Where can I follow you on social media?

Stay connected with us for:

New arrivals
Styling inspiration
Sales and promotions
Giveaways

Facebook @ Star Kids Boutique
Instagram@ Star Kids Boutique
TikTok@ Star Kids Boutique

Thank you for supporting our small business! We appreciate every order and look forward to helping your little ones look their best.